zay777 Privacy
Policy

This Privacy Policy is the agreement that sets out exactly how we handle the personal data of players and visitors in Myanmar who use the zay777 platform. By continuing to use zay777's website or mobile services, you are considered to have accepted the terms of this policy. If you do not agree with any part of this policy, please stop using the platform.

We use SSL encryption technology to protect your data from outside access. Our commitment is this — we will never sell, rent or share your personal data with third parties without your permission.

1 Data We Collect

While you use the zay777 platform, we may collect personal data including the following categories —

1.1 Data you provide directly

• Name, date of birth and contact details provided when opening an account
• National ID card or equivalent documents submitted for verification
• Banking and payment details provided in deposit and withdrawal requests
• Messages and enquiries sent when contacting customer support

1.2 Data collected automatically

• IP address, browser type, mobile device model and operating system
• Betting decisions, session duration and gameplay logs
• Pages viewed on the site, click records and gameplay patterns
• Data obtained from cookies and similar tracking technologies

1.3 Information received from third parties

• Verification results from payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
• Data obtained for fraud prevention and player age verification (21+)

2 How we use your information

zay777 uses the personal information it collects only for the following purposes —

• Opening accounts, verifying identity, and providing gaming services
• Processing deposits, withdrawals, and bonus payments
• Preventing fraud and keeping player accounts secure
• Providing 24/7 customer support and resolving technical issues
• Analysing play patterns to improve the player experience
• Meeting legal requirements, financial regulations, and maintaining platform security
• Sending services and offers that match player preferences (players may opt out at any time)

3 Cookies and tracking technologies

Cookies are small files saved to your browser or device when you visit our website. We use cookies for the following purposes —

Essential cookies

These cookies are required to recognise players, keep sessions secure, and ensure payment processes run smoothly. Disabling them will prevent the platform from working properly.

Performance cookies

These cookies help us understand which pages players visit and improve how the website works. The data they collect is aggregated and cannot identify any individual.

Managing cookie preferences

You can reject cookies by changing your browser settings. Please note that disabling essential cookies will limit access to some platform services.

4 Data sharing and disclosure

zay777 never sells or rents players' personal information to third parties. However, it may be shared in the following limited circumstances —

4.1 Service providers

Third-party partners who provide services on our behalf — including KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer providers — may only access the data they need to carry out their specific responsibilities. These partners are required to strictly follow the data protection standards we have set.

4.2 Legally required disclosures

Personal information may be disclosed to the relevant authorities where required by law, or where it is necessary to protect our services, our players, or the general public.

4.3 Business changes

In the event of a company change such as a merger or financial transfer, personal information may be passed to the successor entity. Players will be notified in advance if this occurs, and this policy will continue to apply.

5 Data security measures

To keep your personal information safe, we have put the following technical and organisational protections in place —

• SSL (Secure Socket Layer) encryption for data transmission and storage
• Access to personal information restricted to only those who need it
• Firewalls and network security to block unauthorised access
• Regular security monitoring to detect any unauthorised access to data
• Regular training for staff on proper personal data handling and data protection

We openly acknowledge that despite the security measures we have in place, we cannot guarantee 100% security for data transmitted or stored over the internet. Players are also responsible for keeping their account passwords confidential and not sharing them with anyone.

6 Data Retention Period

zay777 retains a player's personal data only for as long as it is necessary for the following purposes —

• For the duration of the relationship between the player and us (for as long as the account remains open)
• For the period required by law to comply with legal obligations, financial audits, or dispute resolution
• Financial records are kept for a defined period in accordance with legal requirements

Once the account is closed and the legally required retention period has passed, personal data will be permanently deleted from our database.

7 Players' Rights

Players on our platform have the following rights regarding their personal data —

Right to Access

You may request to view the personal data we hold about you. We will respond within 7 days.

Right to Correction

If you believe your personal data on record is inaccurate, you may request a correction through our customer support.

Right to Deletion

When closing your account, you may request deletion of data that we are not legally required to retain. Please note that financial records and other data we are legally obligated to keep cannot be deleted.

Right to Object

You may opt out of having your personal data used for marketing purposes (promotional offers). If you object, we will act on your request, though we will still need to process data that is necessary for delivering our services.

To exercise any of these rights, contact us at [email protected]. Our team is available 24/7 to assist you.

8 Protection of Minors

The zay777 platform is designed exclusively for players aged 21 and above. Minors and young people under 21 are not permitted to use our services. We do not intentionally collect personal data from anyone under 21. If we discover that data from a minor has reached us, we will delete it immediately.

9 Policy Changes

zay777 reserves the right to update this Privacy Policy at any time. Players will be notified in advance of any significant changes. Continued use of the platform after a policy update constitutes acceptance of the revised policy. You can check the current version of the policy by viewing the "Last Updated" date at the top of this page.

10 Contact Us

If you have any questions, data correction requests, or complaints regarding this Privacy Policy, you can reach us through zay777's customer support channels —

• 24/7 Live Chat: Contact us directly on the website (Myanmar language available)
• Email: [email protected]

If you are not satisfied with how we handle your data, we ask that you first reach out through our support channels so we can resolve the matter together. zay777 believes that transparency around data protection is nothing to be afraid of, and we take every player's question seriously.